Personal Online Banking and Bill Pay From FNCB
With Personal Online Banking and Bill Pay services from FNCB, you can bank when and where it’s convenient for you. All you need is a personal computer and internet connection in order to perform a wide range of banking transactions, including accessing transaction data and paying your bills online. FNCB Online Banking and Bill Pay is fast, easy, convenient, secure and, best of all, free!
Sign up today and you can access your account information anytime, anywhere, as often as you want….24 hours a day, 7 days a week, 365 days a year.
FNCB Online Banking Features
Transaction Data
- Account Activity – You can check your account activity, posted transactions or check images at any time of the day.
- Online Bank Statements – Don’t wait for the mail delivery to review and reconcile your account statement! View your statement the day it is created.
- Online Check Images - Your check images can be viewed and printed as soon as they clear.
- Send payments to anyone, anytime, anywhere
- Save money - No need to purchase stamps
- Stop receiving paper bills by utilizing our eBill technology
- Schedule recurring and automatic payments
- Pay from multiple eligible checking accounts.
- Cash-back rewards – Rewards are offered from merchants inside online banking and loaded directly on to your debit card.
- Robust offers – An average of seven offers per month are made, with more during the holidays.
- No limit – There is no limit to the cash back that can be earned.
- Substantial savings – Rewards range from 8 to 15 percent
- Personalized offers – Cash-back offers are based on your shopping history and spending patterns.
- Manage all of your financial accounts in one place (even accounts outside of FNCB)
- Set budgets for multiple spending categories, and receive alerts when you reach your limit.
- Automatic categorization of expenses, so you can see where you are spending your money.
- Separates business income and expenses from personal transactions
- Transfer funds online between your accounts at FNCB to and from other financial institutions without visiting a branch or writing a check.
- Set up automatically recurring transfers, to plan for money movement needs in advance.
- Choose the speed of the transfer, 3 business day or next day*, to meet transfer needs.
- Send secure electronic payments to anyone no matter where they bank.
- All you need to send money to someone is their email address, mobile phone number, or bank account information.
- You can use PopMoney to :
- Pay rent to your landlord
- Reimburse a friend for dinner or send them a gift
- Send money to your children away at school
* $10 fee
FNCB Online Banking - Frequently Asked Questions
What do I need in order to use FNCB Online Banking?
? In order to use FNCB Online Banking, you must first have a connection to the Internet. This requires two components: a modem and an Internet Service Provider (ISP). ISPs can be a local data communications company or a national provider. You will also need to have set up FNCB Online Banking with FNCB.
If I make a transfer or withdrawal, how soon are the funds transferred or taken out of my account?
FNCB Online Banking is in real time, which means that as soon as you make a transaction between accounts inside your online banking profile, the results can be seen immediately by viewing the Account Balances screen. Real time refers to 8:00 a.m. to 7:00 p.m. EST.
What is the maximum amount that I can transfer or withdraw at one time?
The maximum amount that can be transferred or withdrawn at one time is $9,999.99.
When I pull a history of my transactions from an account, how many records can I view at once?
The maximum amount of transactions that can be viewed at once is 100. Account history begins 60 days prior to your initial online access.
What information do I need to have ready when I contact FNCB with a problem or question?
In order for FNCB to assist you as efficiently as possible, try to have the following information available when contacting us:
- Your account name and account number
- For verification purposes, the last 4 digits of the primary account holder’s Social Security number
- A record and code of any error messages that occurred
- A record of the steps that you took up to the error
Who do I contact when I have a problem with my online banking?
The FNCB Customer Care center can be reached Monday through Friday from 8:30 a.m. to 5:30 p.m. EST and on Saturday from 9:00 a.m. to 12:00 p.m. EST at 1-877-879-3622.
Is there a time limit for a home banking session?
If you are inactive for ten minutes or longer, the system will automatically log you out.
Can I change my time limit for a home banking session?
Yes, under the User Options tab.
I can't access the login screen. Why?
An inability to access the login screen could be the result of not having the correct version of a browser. We recommend using Microsoft Internet Explorer, Firefox, or Safari.
eStatements from FNCB
eStatements from FNCB are a simple, fast and green way to receive your monthly bank statements. When you sign up for E-Statements, you will receive your statement as a secure file in the attachment of an email instead of receiving a paper statement in the mail.
eStatement benefits include:
- Speed: Faster delivery of statements – no need to wait for the mail.
- Convenient: Once saved to your computer, you can access archived statements.
- Security: E-Statements help eliminate the possibility of statements being lost or stolen from your mailbox.
- Ecofriendly: By cutting down on paper usage, you will help conserve our natural resources and protect the environment.
Your eStatement will contain the same information as your paper statement, so it is easy to use.
Sign up for eStatements today!
